Throughout the year I travel across the U.S. and Canada to visit staff and producers, attend sponsored events and meet with centers of influence. Knowing that many of you are in roles that keep you tethered to your desk, I wanted to share two particular observations that may broaden your perspective on our business.
First, PCG lives up to its reputation for employing the best-of-the-best people. Wherever I go, producers are quick to share accolades regarding our underwriting talent, proactive service and creative problem-solving—attributes that help them win and retain business year after year. Even when we hit an inevitable road block, it’s understood that our teams will not rest until we’ve reached a suitable resolution for everyone involved.
Second, we have entered a new chapter in our history. Never before has there been such intense competition in high net worth personal lines. PCG went from being the new kid on the block to a veteran provider. I have no doubt that we can and will excel in this environment, especially as we continue our technology advancements, maintain intense customer focus and—most importantly—empower you with tools and training to do what you do best.
Enjoy the rest of your summer, and let’s keep up the phenomenal work.