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PIER (Pollution Incident and Environmental Response)®

PIER provides AIG commercial policyholders with access to a network of multi-disciplined emergency response specialists.


In the event of a crisis, you’ll have comprehensive response coordination and professional support resources to back you up.

Be ready to respond.

Benefits of PIER

24/7 Access

Call 877-PIER NOW for access to pre-screened incident specialists strategically located around the globe, or through our mobile website at They can help you minimize damage, mobilize needed responders, and address public concerns.

Broad Support Services

PIER network providers are ready to help with emergency spill response, disaster recovery and restoration, environmental consulting, industrial hygiene and indoor air quality, waste disposal, and more.

Learn More About PIER

AIG Environmental Professionals Are Here to Help

Discover how prevention and timely response can help you manage environmental risks more effectively.