Contact Us

For Individuals

AIG Direct

Licensed agents to help you find the best life insurance coverage for your individual needs.

For U.S. Toll Free: +1 (800) 254-4933

AIG Private Client Group

For U.S. Toll Free: +1 (844) 447-5296

AIG Travel

For U.S. Toll Free:  +1 (800) 826-1300

American General Long Term Care Administration

Policies beginning with 582: U.S. Toll Free: +1 (888) 565-3769

Policies beginning with 130: U.S. Toll Free: +1 (800) 710-9876

Individual Retirement (Annuities)

For Variable & Index Annuities U.S. Toll Free: +1 (800) 445-7862

For Fixed, Immediate and Deferred Income Annuities U.S. Toll Free: +1 (800) 424-4990

Life Insurance Customer Service

Bill pay, check payment status, update your address, or change your beneficiaries.

For Businesses

North America General Insurance Retail Business Lines

For U.S. Toll Free: +1 (877) TO-SERVE

Available Monday through Friday 9am-5:30pm ET

Broker Services

For U.S. Toll Free: +1 (877) TO-SERVE

Available Monday through Friday 9am-5:30pm ET

IntellRisk Services

For U.S. Toll Free: + 1 (800) 767-2524

For U.S. Toll : + 1 (973) 402-2802

Available Monday through Friday 9am-6pm ET

AIG Retirement Services

For Plan Sponsor U.S. Toll Free: +1 (888) 478-7020

AlphaCat

For U.S. Toll Free: +1 (441) 278-9000

Glatfelter Insurance Group

For U.S. Toll Free: +1 (800) 233-1957

Lexington Insurance

For U.S. Toll Free: +1 (617) 330-1100

Validus Re

For U.S. Toll Free: +1 (441) 278-9000

Western World

For U.S. Toll Free: +1 (201) 847-8600

Press & Investors

Support for Employees and Alumni

HR Shared Services

For Local Toll-Free U.S. Toll Free: +1 (800) 265-5054

For International Collect U.S. Toll Free: +1 (713) 831-5921

Employee IT Help Desk

For U.S. Toll Free: +1 (800) 435-7457


Still Need Help?

For bill pay, account support, claims, corporate information, or other options.

Email: ToServe@aig.com

For U.S. Toll Free: +1 (800) CALL-AIG (or 800-225-5244)